Stunor
Keep Feet Healthy Without Sacrificing Style!
In need of perfect elegant comfortable shoes for long working hours so you can stand easier, and walk lighter? You yourself might have experienced Most good looking shoes are manufactured without proper balanced cushioning making it even worse to walk over flat hard surfaces! Isn't it?
Well, the type of footwear you opt for can have various different impacts on your body alignment either good or bad. However, walking on unbalanced shoes can jeopardize your everyday life, making you uncomfortable at all times.
Q: HOW DO I CHECK THE STATUS OF MY ORDER?
A: Upon placing your order, please allow up to 2 business days to have your order processed. Our fulfillment warehouses packs your ordered item(s) and sends the package(s) out as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our "Track Order" page to find the real-time update about your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately at support@stunor.com and we will do all we can to investigate.
Q: HOW LONG DOES SHIPPING TAKES?
A: Our warehouses are located at Singapore, Hong Kong, CN and Taiwan. For domestic orders in the United States, it will normally take 5 to 12 business days. For International orders, please allow up to 14 days.
Q: DO YOU SHIP INTERNATIONALLY?
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: HOW DO I ORDER ON YOUR WEBSITE?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: DOES STUNOR PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: DO YOU OFFER A REFUND IF I DON'T LIKE THE PRODUCT?
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at service@stunor.com and we will get back to you as soon as possible
Delivery Times
| United States | 6-12 Business Days |
| International |
10-25 Business Days |
- ** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
Once You Place An Order You Have Only 48 Hours To Update Us If You Want To Cancel The Order, Unfortunately after 48 hours we cannot refund you or cancel the order once shipped. Still, if you would like to return and exchange post 48 hours,your refund or cancellation can be processed when your item is returned back to us for more info you can read ourreturn policy here
Order Fulfillment
We ship daily from Monday through Sunday, 52 weeks a year ,it takes between 3-5 DAYS to our supplies send the orders to our costumers we fulfill the orders with high quality pockets to make sure that the items are in safe pocket and arrive in new condition.
International Shipping
We have received and fulfilled orders from over 50 countries across all the different continents. Outside the United States, customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.
Can I have a tracking number?
Yes, Absolutely you will have your tracking number when you order your own and when your goods are ready to go we will send you the tracking number and you can see where is it exactly in any country in the world and where is your item are located, for any question feel free to send us a message to service@stunor.com
Exchange (if applicable)
Not the correct size? Let us know! (If it's our mistake)
You have up to 30 days to get correct exchange absolutely free! Isn't that amazing?
GET FREE REPLACEMENT OF SIZES WITHOUT RETURNING THE FIRST ONES YOU GOT!
The 30 days warranty only covers defective products. If you does not like the product or you have ordered the wrong size/color, we grant you a 60% discount on your next purchase or 40% refund of product price and you can keep the item.
Returns
- The return request must be received by Stunor within 30 days of purchase either by email or Phone.
- The returned item must be unworn and in new condition.
Missing Package
In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it it is your responsibility to contact the post office and resolve the issue. It is your responsibility to contact the post office and file a claim for the missing package.
Refunds
The customer is responsible for the shipping costs associated with returning the item(s).
After receiving the returned item, Stunor will credit the customer's account for the
original purchase. Stunor will not refund any customer
whose order is not received because the shipping address provided during the checkout
procedure was inaccurate or incomplete unless that order is classified as undeliverable and
returned to Stunor.
SAFE CHECKOUT
Our site uses a premium SSL service from Shopify. See our SSL page for additional information, or read below for secure payment options available at checkout with Stunor.com. You will see the secure lock in your web address bar during the checkout process.
We have multiple payment methods you can choose from based on your personal preference during checkout.
1. You can use Paypal, either with an existing account, or as a guest with no registration required. Paypal takes all major credit cards. If you elect to use Paypal, your transaction will occur between you and Paypal only. We will never have any of your credit card information. When you check out, you will be taken directly to Paypal and the financial part of your transaction happens there, on their secure servers. They send us your order information, and money... but they never send us your confidential credit card information.
2. Or, you can use a credit card on our web site, and your financial transaction will be HIGHLY SECURED. Shopify has been audited by a PCI-certified auditor, and is certified to PCI Level 1. This is the most stringent level of security certification available. As with the other options, your credit card is never stored at Stunor.com, and is used only for the 1x transaction. In fact, we think it is disgusting that retailers like Target store your personal credit information. It's none of their business to keep this information, and it's none of ours. Your credit card or any other confidential information is not retained by Stunor. Depending on what browser you use, you may see the shopping cart page change to a secure Shopify.com URL. That's OK. You're safe within the Shopify security system and it will be a https:// address signifying your data is protected by Shopify.
So... shop with confidence. We have some of the world's best and safest, most trusted online eCommerce credit card processing companies handling your most confidential credit card information. And, we never store your information at Stunor so there will never be a data breach involving your financial information being improperly retained by us, as we never have it.
OUR CUSTOMERS ❤️
Boston Healthy Feet Sneakers
4.8 / 5 CUSTOMER RATING
