Cancellation (if applicable)
We accept order cancellation before the product is shipped generally within 24 hours. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Exchange (if applicable)
Not the correct size? Let us know! (If it's our mistake)
You have up to 30 days to get correct exchange absolutely free! Isn't that amazing?
GET FREE REPLACEMENT OF SIZES WITHOUT RETURNING THE FIRST ONES YOU GOT!
The 30 days warranty only covers defective products. If you does not like the product or you have ordered the wrong size/color, we grant you a 60% discount on your next purchase or 40% refund of product price and you can keep the item.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Please Do Not send your purchase back to the manufacturer.
Customers will be responsible for the return shipping cost; No restocking fee to be charged to the consumers for the return of a product.
Return Address:- "3 Germay Dr. Unit 4 Wilmington, De 19804, USA"
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at Support@stunor.com.
Please contact our Customer service at Support@stunor.com to get the return address.