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Refunds & Returns Policy

Cancellation (if applicable)

We accept order cancellation before the product is shipped generally within 24 hours. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Exchange (if applicable)

Not the correct size? Let us know! 
You have up to 30 days to get correct exchange absolutely free!  Isn't that amazing?

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 60 days after the receipt of the product. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.


Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at Support@stunor.com.

Please contact our Customer service at Support@stunor.com to get the return address.

Help help_outline
FAQ close

Please consider measuring your foot length in the same way as directed in above official Stunor Image, if you are not sure about"Which size to choose?"

However, we have provided a 10-second guide with examples on "How to choose your right size!"

The default sizes on our website are the USA (True USA Size), but in case you are from a different region or country don't worry, we got you covered too. Since, we have a Truly optimized size chart for Canada, Europe, United Kingdom, and Australia

Let's see...

How to Select Correct USA Size for your Respective Country Size.

or How to order the correct size for yourself.

Formula - Kindly compare your respective country size with the respective USA size within the same row

Examples

Stunor Leg Care Shoes are now available in both Wide(W) and Medium Width sizes.

  • For Wide Size- Visit here
  • Regarding Narrow size, we'll be soon releasing the Narrow edition.

Total Delivery Time

  • Total delivery time = Processing Time + Shipping Time

Processing Time

Generally we process out order(s) within 8 hours. Our order processing times are carried out during business hours from Monday to Friday. However, sometimes it may take upto 2 business days to process.

Shipping Time

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States   5 - 14 Business days
United States
(Only on Specified Products)
2-5 Business days
Canada, Europe 6-15 Business days
Australia, New Zealand 6-15 Business days
Mexico, Central America, South America 8-18 Business days

Presently Stunor.com only delivers in the following International regions.

  • United States
  • Europe
  • Australia
  • New Zealand
  • Mexico, Central America, South America

Stunor.com has the sole goal to bring comfort to moms. That what it has been founded for!

We at Stunor came up with Leg Care edition with a primary focus on caring and preventing any foot issues all naturally to a certain extent.

The light-weight, arch design, and better balancing all combined in a single shoe thus named "Leg Care Shoes". In short, they do help in preventing pain around heels, toes, and knee.